Content Moderation & Social Media Management - RAYMOND A. LUTZKY

Digital media platforms often contain vast amounts of content, whether professionally produced or user-generated. What issues arise with user-generated reactions to this content? Let’s turn our attention to how and why content moderation is performed on digital media platforms and consider how content moderation can created positive or negative user engagement. We’ll also examine content moderation guidelines and how they are used to support ethical business practices and protect users from digitally mediated harm.